Silverado Business Systems offers turn-key systems to feed, ranch and rural stores across America. We provide not only the software applications, but computer hardware, POS devices, training, installation, support and consulting as well.
We add value to your purchase of The AgRetail Store Management System™ by offering a suite of services to get you up and running with the automation and management of your retail operation as soon as possible.
When you acquire your computer hardware from Silverado Business Systems, we will have The AgRetail Store Management System™ pre-loaded on your systems before the system is shipped to you. This saves you from having to install and configure the system yourself.
Silverado Business Systems provides on-site training in your store. Your staff will be trained in the best practices for The AgRetail Store Management System™. The Silverado training staff are not only experts with the system, but also have extensive exposure to feed, ranch and rural retail. You can be assured that when our training staff leaves your site, your staff will be ready to work with the system that you have made an investment in. Your staff will not only know The AgRetail Management System™, but also how to use the system in a way that is appropriate to retail operation.
Any member of your staff can call technical support for questions, advice, or challenges with the system. Technical support is provided free of charge for your first ninety days with the system. Support can be continued on a case-by-case basis or through our annual support package. Any contracted support package includes all support incidences and updates released during the period of the contract.
When setting up The AgRetail Management System™, it is often necessary to do a physical count of your inventory. Many retailers choose to do this themselves. However, some retailers choose to have an inventory count company perform the count. Silverado can go one step further. We have a small independent team that works for our retailers to not only perform the count, but also enter the results of the count into the system. Considering how important your initial setup information is, you may make use of this service to ensure the accuracy of the count, and the expert entry of the count into The AgRetail Management System™.
Due to Silverado having feed store operators working with and for the company, you have access to a network of retail experts that are also well versed in The AgRetail Store Management System™, as well as the business practices of the retail environment. If we cannot directly provide the information to you or your staff in the areas of ranching, farming, and grain banking (among other domains), we can contact somebody within our network that can.